Returns & Exchanges

At House of Marley, we stand by the quality of our craftsmanship and want you to be completely satisfied with your audio experience. If you are not happy with your purchase, you may return your products within 30 days of delivery for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to begin the authorization process.

2

Prepare Your Package

Securely pack your items in their original eco-friendly packaging, ensuring all cables and accessories are included to qualify for a refund.

3

Ship Your Return

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned equipment, we will process your refund to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing